Infusing Baptist Health’s user experience with brand insight

Infusing Baptist Health’s user experience with brand insight

Baptist Health Care Partners (BHCP), created by Baptist Health, coordinates care for thousands of Medicare beneficiaries, with the goals of reducing cost and improving quality. BHCP needed to create an easy-to-use reference tool for its various providers — including physicians, nurse practitioners and physicians’ assistants – in a variety of clinical settings. While they had an urgent need to share the tool at an upcoming management meeting, they couldn’t spare the managerial resources required to produce the new reference tool.

HighNote stepped in and quickly converted 100 pages of technical jargon into an easily-accessible, highly functional resource guide. To meet the tight deadline, our team developed a collaborative scheduling tool to keep everyone continually informed throughout the production process.

HighNote took a two-month project and achieved it in only two weeks — including concept, design, print, assembly and distribution. HighNote not only completed the project on time, but exceeded our new client’s expectations.

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